Privacy Policy

1. Commitment to Client Confidentiality

Jyoti Diamond operates as a premier international maison for high-value certified diamonds and precious jewelry. We respect the private nature of diamond acquisitions and are committed to safeguarding personal information with the highest standards of data integrity and cryptographic protection.

2. Information We Collect

To provide bespoke fine jewellery services, we collect only necessary information:

• Identity & Contact: Full legal name, email address, telephone number, and identity verification documents where legally required for high-value precious stone clearance.
• Delivery Coordinates: Physical residential or business shipping address and postal code required for armored courier dispatch.
• Jewellery Preferences: Ring sizing specifications, preferred diamond shapes, cut grades, wishlist selections, and custom engraving requests.
• Transaction Records: Order identifiers, product SKUs, total amounts, and payment status. We never store credit card numbers, CVV codes, or net banking passwords.

3. Payment Security & PCI-DSS Compliance

4. How We Use Your Information

Your data is processed strictly for the following lawful purposes:

1. To execute, verify, and deliver your diamond order with 100% transit insurance.
2. To provide concierge customer service, certificate verification, and warranty services.
3. To detect, prevent, and mitigate fraudulent transactions or unauthorized account access.
4. With your explicit opt-in consent, to share private invitations to new rare stone releases or seasonal atelier previews.

5. Controlled Third-Party Disclosures

We never sell, lease, or rent client lists to third-party marketing brokers. Information is shared strictly on a need-to-know basis with vetted service partners:

• Armored Logistics: Brink's, Malca-Amit, FedEx, and Blue Dart solely to complete secure delivery.
• Independent Gemological Laboratories: GIA and IGI when submitting stones for certification or laser-inscription verification.
• Statutory Authorities: When compelled by lawful court order or customs authorities for cross-border declarations.

6. Your Rights Regarding Your Data

Under applicable data privacy regulations, you have the right to:

• Request a portable copy of all personal data held in your account profile.
• Rectify inaccurate or outdated contact or delivery details.
• Request erasure ("Right to be Forgotten") of your account data, subject to statutory tax and anti-money laundering (AML) recordkeeping requirements.
• Opt-out of promotional communications instantly via the unsubscribe link in any email or by updating your preferences in the customer panel.

7. Data Protection Officer (DPO) Contact

If you have any questions or wish to exercise your data rights, please contact our Data Protection Office: